A small company, made on purpose

A house for the things worth slowing down for.

Lavish Gains is a members' marketplace, a daily editorial, and a quiet concierge — built by a small team who'd rather make one good thing than ten loud ones.

What we're building

The next era of luxury is about identity, not reach. The brands that will matter in ten years are the ones who actually know who's buying their work — and the customers who will matter are the ones who choose, deliberately, where to spend their attention.

Lavish exists for both. A small founding cohort of brands, a small founding cohort of members, and the quiet, patient infrastructure to keep them connected — one brief, one drop, one request at a time.

Origin

How it began.

It started, the way these things usually do, over a stretch of unhurried dinners. Two of us — Ryan and Amy — kept circling the same particular frustration: how to find new brands and new products we both liked, fitted to the lives we were actually living. Trips already booked. Events already accepted. The friend's launch we had promised to attend. The work was real — and it was happening across six apps, four browser tabs, and three text threads, with nothing talking to anything else. The question we kept coming back to, over wine, was simple: what if it could all be done at once?

Most of what calls itself a Personal Assistant is reactive. It answers when you ask. It books when you tell it to. We wanted the opposite — a true personal assistant. One that already knew our schedule, our taste, our sizes, what we'd bought, what we'd liked, what was coming up. Proactive, not reactive.

We mentioned it at one dinner. Then another. Then several. The friends and colleagues we asked told us, every time, that they had been feeling the same thing. The next question was whether a company might offer it — as a benefit, the way they offer a gym or a retirement match — to attract and keep the kinds of people who notice. The answer there was, also every time, yes.

We knew, quickly, that we couldn't build it alone. We brought Mitch and Bob over from a former life and gave them the engine and the platform to design. We went quiet for a year. We built. We wrote. We pivoted. We rebuilt.

We're ready, now. The platform runs on a patented Identity Commerce engine — fifteen core filings, designed to keep us aligned with the data-portability legislation being pushed through government legislation globally.

Over the next several weeks we'll introduce our founding cohort of ten brand partners — quietly, one at a time, in The Journal. The membership waitlist is open, and growing.

— The Founders
The team

A small house.

Three founders, three operating heads, two advisors. We'll grow when we have to.

i.FoundersThree
Ryan McDonald
Founder & CEO
Ryan McDonald

Twenty-five years in go-to-market across consumer products and services. Partner at Accenture; e-commerce lead at Ralph Lauren, PVH, and Liverpool. Identified the gap in how brands and customers actually meet — and self-funded the first build of Lavish from the conviction that it could be answered.

Mitch Robinson
Co-Founder & COO
Mitch Robinson

Principal architect of the Lavish identity-commerce system and inventor of record on its fifteen-filing utility patent portfolio. A career split between deep-stack engineering and protected-IP commercialization at Hughes, Raytheon, DXC, Avaya, and several startups.

Amy Ingram
Co-Founder & Special Projects
Amy Ingram

Buyer at Neiman Marcus across Carolina Herrera, Oscar de la Renta, Veronica Beard, and many others. Over a decade of fashion-show planning, execution, and designer selection. SMU Finance. The thirty-year buyer's eye that runs the curation.

ii.Operating headsTwo
Bob Keathley
Head of engineering
Bob Keathley

Three decades shaping enterprise technology across mobile, cloud, security, and networking. CTO with deep expertise turning complex AI architectures into measurable business outcomes — and into product.

Susan Stone
Head of brands
Susan Stone

An experience-focused leader trained in hospitality and travel. Builds high-performing teams that turn customer experience into durable, profitable growth. ASU, Hotel Management.

iii.AdvisorsTwo
Doug Merritt
Advisor · Former CEO, Splunk
Doug Merritt

Former CEO of Splunk. A career spent democratizing access to data — and lowering the barrier between people and the systems that change how organizations work.

Jonathan Klein
Advisor · CEO, Teknoir
Jonathan Klein

Serial entrepreneur. CEO of Teknoir, an Operational AI platform fusing edge and enterprise data. Previously co-founded Cimation, acquired by Accenture. Named to Forbes' Most Promising CEOs Under 35.

The unfair advantage is curation.

Curation runs on relationships.

Relationships are the team.

10
Founding brands
2026
Year we began
1
Brief per morning
Patience, theoretically
Get in touch

A Lavish team member will reply.

Three doors, all of which lead to a person, not a queue.